At Rivaura Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website or place an order.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect the following information:

Full Name

Email Address

Mobile Number

Shipping & Billing Address

Order Details

Any information you voluntarily provide while contacting us

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

Processing and fulfilling your orders

Providing customer support

Shipping your products

Sending order confirmations and shipping updates

Responding to your enquiries

Improving our products, services, and website experience

We do not use your personal information for any unlawful purpose.

3. Payment Information

Payments made through our website are securely processed by trusted payment service providers.

Rivaura Care does not store your debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information.

4. Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with trusted service providers when necessary to:

Deliver your order

Process payments

Provide customer support

Comply with applicable legal requirements

These service providers are required to protect your information.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and enhance website performance.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We take reasonable technical and organisational measures to help protect your personal information against unauthorised access, misuse, loss, or disclosure.

While we strive to keep your information secure, no online transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links or services provided by trusted third parties, including payment gateways and shipping partners.

Rivaura Care is not responsible for the privacy practices of third-party websites or services.

We encourage you to review their respective privacy policies.

8. Children's Privacy

Our website is intended for parents, guardians, and customers purchasing baby care products.

We do not knowingly collect personal information directly from children.

9. Your Rights

You may contact us at any time to:

Access your personal information

Correct inaccurate information

Request deletion of your information (where legally permitted)

Ask questions regarding your personal data

10. Changes to This Privacy Policy

Rivaura Care reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Rivaura Care

Email: Rivauracare6@gmail.com